Toronto Pearson airport launches new eGates for customs, immigration declaration at Terminal 1

WATCH ABOVE: After months of complaints by passengers and tour operators, Toronto Pearson Airport has rolled out new technology aimed at speeding up the arrival process. As Sean O’Shea reports, a dozen new egates may help relieve some of the congestion.

Toronto Pearson airport has officially launched the use of its new eGates for customs and immigration declaration at Terminal 1.

The airport had begun testing the eGates technology in June in a bid to combat airport delays.

The Canada Border Services Agency (CBSA) said the eGates give international travellers arriving to Terminal 1 “another option to present their customs and immigration declaration, whether the declaration was made using the Advance CBSA Declaration feature in ArriveCAN or directly on the device.”

The CBSA said the eGates are the same type of system as the electronic kiosks (Primary Inspection Kiosks or PIKs). It said there are no different regulatory requirements needed between the eGates and the PIKs.

Read more:

Toronto Pearson Airport testing new eGates at Terminal 1 for ‘smoother, faster experience’

The only difference is the kiosks can process traveller groups of a maximum of five, whereas eGates process travellers one at a time. All 12 eGates are separated by dedicated eGate lanes.

Those aged 16 and older will be able to use the eGates to verify their identity and submit their customs and immigration declaration details.

Travellers who have completed their Advance CBSA Declaration through ArriveCAN will be able to review, edit, certify and submit it at an eGate.

The airport said it plans to expand the eGates technology to Terminal 3 within a year.

New eGates at customs and immigration at Toronto Pearson airport, Terminal 1, on Aug. 3, 2022.

New eGates at customs and immigration at Toronto Pearson airport, Terminal 1, on Aug. 3, 2022.

Nyren Mo / Global News
New eGates at customs and immigration at Toronto Pearson airport, Terminal 1, on Aug. 3, 2022.

New eGates at customs and immigration at Toronto Pearson airport, Terminal 1, on Aug. 3, 2022.

Nyren Mo / Global News
New eGates at customs and immigration at Toronto Pearson airport, Terminal 1, on Aug. 3, 2022.

New eGates at customs and immigration at Toronto Pearson airport, Terminal 1, on Aug. 3, 2022.

Nyren Mo / Global News

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